Question 1

Do I need to have any experience to go parasailing?

Accepted Answer

Absolutely not! If you can sit, you can fly. We do all the work — you have all the fun high above Penticton!

Question 2

Is there any age or weight requirements?

Accepted Answer

Over the years, those who have gone parasailing have been as young as 4 and as “young” as 99. Participants 18 and under must have a parent or guardian sign their liability waiver. The minimum combined weight is 130-165 lbs, and the maximum combined weight is about 450-550 lbs. Weight requirements change daily due to wind conditions and are subject to the Captain’s approval.

Question 3

Do you take off from or land in water?

Accepted Answer

No, you take off and land directly on the boat! After we fit you with a special parasailing harness and life jacket, you are seated next to your partner(s), on the flight deck and then gently launched and retrieved using a hydraulic winch system.

Question 4

Can two or three people go at the same time?

Accepted Answer

Yes! Besides, it’s a lot more fun to go up together! Some restrictions apply depending on weight and wind conditions; ultimately, it’s the Captain’s decision.

Question 5

Do I ever touch the water?

Accepted Answer

It’s up to you and if weather conditions allow. Just let the captain or crew know if you want to stay dry or get your feet wet in the lake. We call this a dip!

Question 6

What should I wear?

Accepted Answer

Bathing suits if you want to get wet, otherwise shorts, T-shirts, and sandals. Occasionally, it can be chilly during the spring and fall months so bring layers accordingly. Honestly, we can fly you in a dress or tuxedo — remember – you don’t have to get wet!

Question 7

Can I take my phone up?

Accepted Answer

You can if you want to, but it's at your own risk. That's why we offer a photo and video packages, so that you can enjoy the experience without the stress of dropping your phone!

Question 8

How long is the experience?

Accepted Answer

Parasailing flights are about 10 minutes up in the air. The experience is part parasailing and part boat ride. You should plan on being out on the water for about an hour from when you leave our dock at the Delta Hotel until we return to the dock. Each parasail boat holds up to 10 passengers who take turns parasailing two or three at a time. Please ensure you arrive at the kiosk 30 minutes before your scheduled flight.

Question 9

How high do you fly?

Accepted Answer

You'll reach heights of 200-300 ft in the air! You'll see panoramic views of Lake Okanagan, the City of Penticton and even Lake Skaha and beyond!

Question 10

Can I go along just to watch?

Accepted Answer

Yes! We do allow viewers on board. Right before the boat departs, if there is room on the boat, we will welcome you on the boat as an viewer. The cost is $30. If you change your mind, while on the boat and decide to fly, the $30 charge is then applied to the cost of parasailing. Unfortunately we can't guarantee or reserve viewer seats.

Question 11

Is your company specially trained, experience and/or licensed?

Accepted Answer

Yes! Our Captains hold a Transport Canada Small Vessel Operator Proficiency License and both Captain and Crew are specifically trained in all aspects of parasailing, boat handling and flight procedures. We are also current members of the WSIA (Watersports Industry Association), which requires our operation to adhere to strict operating guidelines to protect the safety of our customers.

Question 12

Are advance bookings recommended?

Accepted Answer

Yes, because of parasailing’s popularity and the limited space, we encourage advance bookings. There have been times when guests have shown up without an advance booking only to have to wait for a couple of hours until there was a space open for them. We also take phone bookings. HOWEVER, if there is room on the boat, walk-up guests are always welcome.

Question 13

How far in advance should I make a booking?

Accepted Answer

We recommend at least 2-5 days in advance depending on the season. For large groups of 10 or more, please call 2-3 weeks in advance. If you are unsure of your vacation schedule, at least try to make a booking early in the morning before all the boats fill up for the day! And don't leave parasailing for the last day of your vacation, as sometimes the weather may not allow you to reschedule.

Question 14

What part of our vacation should we plan parasailing for?

Accepted Answer

We encourage you to plan for parasailing during the first part of your vacation. The weather at times can be unpredictable, and some folks have made the mistake of trying to plan for parasailing on the last day of their vacation, only to have Mother Nature cancel their trip.

Question 15

What if it rains or is extremely windy?

Accepted Answer

A little sprinkle and we stay out, but strong or gusty winds make parasailing unsafe. The Captain decides if we are going on stand-by or if we close down for the day. If you weren’t able to fly then you can either be rescheduled for another time/day or receive a full refund. If you are unsure about the weather conditions, please give us a call the day of your flight and we can let you know what our weather status is. That said, weather conditions may change abruptly and we may need to suspend operations on short notice if the weather takes a turn – safety always comes first.

Question 16

What are your cancellation and refund policies?

Accepted Answer

Any cancellations done 48 hours prior to trip departure will receive a full refund. All cancellations requested within 48 hours of the booking are unfortunately non-refundable. All cancellations due to poor weather conditions will be rescheduled or receive a full refund. Rebooking is limited and fees may apply.

(250) 200-7245

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Closed for 2025 | Still operating in Kelowna BOOK NOW 250-300-7245

Frequently
asked
questions

(250) 200-7245

View in Google Maps

Get $10 OFF

Closed for 2025 | Still operating in Kelowna BOOK NOW 250-300-7245

Frequently asked questions

Frequently
asked
questions